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A week in 5 things

A week in 5 things

One More Draft headers
Here’s 5 things from this week that I thought I’d share:

  1. I’m intrigued enough by the Everlast notebook by Rocketbook to seriously consider getting myself one for work. I do spend time at the end of the week taking my handwritten notes and transferring them to Onenote for safe storage. The Everlast notebook is made of special paper that can be wiped clean and reused. With an app that makes it super simple to scan your pages and send them to your preferred cloud storage, this sounds great.
  2. Recruit internally or externally? There’s a lot to be said for bringing in fresh blood to an organisation and a lot to be said for recruiting internally and taking advantage of a colleague’s familiarity with your organisation.
  3. I’m sat in the pool’s cafe waiting for my daughter’s swimming class to be finished. There are probably about 30 adults around me. Half of those are in endless scroll mode on their mobiles. Not sure what that says about them, or about me, come to that, for noticing.
  4. I had some time this week to work on some text for an onboarding wizard and found delight in such a simple task. Many organisations don’t encourage technical writers to get involved in UI wording, but at Sage, we’re an active part of the Experience Design team and own the text that we put in front of customers. Tom Johnson has a great article about the importance of text in user interfaces.
  5. Imposter Syndrome has always fascinated me. OK, maybe not fascinated, maybe more like terrified me. I spoke to a colleague this week and we agreed that often we find ourselves in work feeling like at any moment, we’re about to be tapped on the shoulder with the words, ‘The games up. We know you’re not really any good at this job.’
    I listened to the Self-publishing podcast this week and Katie Cross talks about her interest in the Imposter Syndrome. She’s even provided a handy handout on how to beat it. This is a subject I feel compelled to learn more about.
Categories
A week in 5 things

A week in 5 things

One More Draft headers
Here’s 5 things from this week that I thought I’d share:

  1. Recruitment is far harder than I ever thought possible. My expectations were that it would be a piece of cake. Advertise, get swamped by applicants, choose the best, hire, then sit back and all is rosy. This is not the case.
    Recruitment is a difficult, time-consuming process and the risks to getting it wrong can be great, not only in money, but in time and effort spent in bringing people on board. This onboarding process needs to be your focus when you bring someone into your organisation.
  2. Never underestimate the loyalty of a team to pull you out of a sticky situation. When we lost a team member this week and before I had a chance to get into full blown panic mode over the amount of work outstanding, I had two offers from colleagues to help out.
  3. Google Home – What does this mean for the future of tech comms. I’m getting very used to asking Google Home for information. How long before it understands what’s on my screen and is able to help in a contextual sense with software?
  4. With a larger remote team and still the need for meaningful 121s, I’ve taken to organising the 121s across two afternoons every other week. This does mean that I’m losing almost a full day every 10 days to 121s, due to time needed to write up notes and action any points that come up, but it’s time well spent.
    To get the most out of the 121s I aim to let my report direct the conversation. There’s a great little book—The Coaching Habit: Say Less, Ask More & Change the Way Your Lead Forever—that outlines some good, simple approaches to these meetings.
  5. I’ve been asked to write an article for the ISTC communicator journal. I dithered a little on this before saying yes, but figured that I always learn something from putting one of these together.