Resources

Online Groups

  • Microcopy and UX Writing – A Facebook community with over 6,000 members. The emphasis is very much on UX Writing but there is a great sense of people coming together to help support each other.
  • Daily UX Writing – A Facebook community with over 800 members. These will most likely have come from the group’s founder Ryan Farrell

Websites

  • Daily UX Writing – The website to go with the Facebook group. Join the mailing list on this page to take part in the 15 day UX writing challenge. I promise you it’s time not wasted and can serve as the basis for you own portfolio. If you do start a portfolio off the back of this, you might want to give Ryan Farell and the website a mention.

Tools

  • Whimsical.com – Need to do some screen mockups? Whimsical is a great tool (free to a point) that will help you create your low-fi UI mockups.
  • Miro (formally realtimeboard) – We use this extensively in my work. An extremely flexible collaborative tool. Think massive virtual whiteboard with templates for all kinds of scenarios. I’ve been using this to build up content design dashboards for our projects. Others use it for gathering research. It’s also a great visual tool to use when holding virtual meetings where everyone needs to participate (like sprint retrospectives).

Books

  • Microcopy: The Complete Guide – A well-researched book with loads of examples from current websites and apps covering pretty much every element you would need to write microcopy for. An invaluable reference to keep handy when coming up with your own microcopy.
  • Content Strategy for the Web – Kristina Halvorson is the founder of Brain Traffic, a content strategy agency, and the host of the excellent Content Strategy podcast. This book is probably most of what you need to understand about content strategy. Essential reading.

Videos

  • Google I/O: How Words Can Make Your Product Stand Out – An invaluable primer in UX Writing. If you watch nothing else, watch this, bookmark it, and take notes. You’ll want to come back to this. You might even want to share this with others in your business who might not recognise the importance of dedicated UX writers yet.
  • Anna Pickard: How to Make Brands Sound Human – In this insightful, funny 99U talk, Slack’s director of brand communications Anna Pickard explains her approach to giving the workplace chat app its voice, endearing it to millions of users. From finding unlikely places (like error messages) to show authenticity, to the significance of naming product features, Anna shows us why words matter in product design, and how to choose your moments to wield them.

Podcasts

  • The Content Strategy Podcast – Kristina Halvorson. Listen on the way to the office to get you fully pumped for the day. Some wonderful interviews with representatives from companies as big as Microsoft and Dropbox.
  • Content Design – Vanessa Barlow. 
  • Writers in Tech – Yuval Keshtcher. Some really interesting interviews. Highlights so far have been episode 1 where Oz Chen shared his journey becoming a content strategist at Disney!
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